Join our field network

Become a mystery shopper with Insight 360 Africa

Get paid to visit banks, shops, filling stations and restaurants as an ordinary customer — then tell us exactly what happened. Flexible assignments, transparent fees and a portal that keeps every brief, report and payment status in one place.

Commissioning research instead? Create a client account.

  • Work when you want

    No shifts, no quotas. Accept only the assignments that suit your week.

  • Visits near you

    Assignments are matched to your city, so most visits are part of your normal routine.

  • Clear briefs and fees

    Every assignment states exactly what to observe and what it pays before you apply.

  • Your identity protected

    Clients never see who you are — reports are anonymised before release.

How it works

  1. Step 1

    Create your shopper account

    Tell us your city, contact details and the kinds of venues you can visit. It takes two minutes.

  2. Step 2

    Pick assignments that fit

    Browse open visits in your portal with the fee, deadline and full brief shown up front.

  3. Step 3

    Visit and report

    Complete the visit as an ordinary customer, then file your report in the portal within 24 hours.

  4. Step 4

    Get reviewed and paid

    Our reviewers approve your report and payment is scheduled — status stays visible in your portal.

Questions shoppers ask

Is this a job or freelance work?
Assignments are freelance. You choose each visit you take on, and you are paid per approved report.
Do I need experience?
No. Every assignment comes with a brief, and our field team is one message away inside your portal.
How much does an assignment pay?
It depends on the venue and how detailed the report is. The fee is shown on the assignment before you apply.
When do I get paid?
Once your report is approved by a reviewer. You can follow the review status in the portal at any time.

Ready for your first assignment?

Create your account, complete your profile and apply for the visits that fit your week.

Create my shopper account

Request a portal invite

Prefer we set you up? Tell us who you are and we will email an invite to the portal.